” Plug and play ” is more than twenty years old, an eternity in the field of technology, but it still happens, sometimes, not to keep its promises. Thus some compatibility issues such as an unrecognized external hard drive may occur. The sarcastic “plug and pray” then resumes service and only the old hackers manage to get away by finding their reflexes of yesteryear.
At a time when everything is easy and fast, frustration can become explosive when the external , state-of-the-art hard disk you just bought to store all your videos plays with your operating system. who refuses to recognize him.
On the packaging, however, it was said that it was sufficient to connect the USB cable to conquer these terabytes blank. The afternoon of pleasure you glimpsed darkens and you hesitate to phone a friend to help you out, go back to the store for salespeople to explain, or surf the technical forums to become a real geek!
The Super Geek advisers who can accompany you by phone to the 36 20 offer these tips to get you out with your unrecognized external hard drive if you have the courage to face only the vagaries of technology.
Simple rules to solve the problem of unrecognized external hard drive
The first rule to quickly identify the weakest link is to test in a comparative way: ideally, when you are over-equipped, you try to connect to another computer or to another USB port or to another cable . Sometimes this approach can quickly work around the problem or identify the cause.
The second rule should make you suspect that your antivirus may be too zealous to protect you and block or filter or disrupt your new DDE (external hard drive). You must then study the settings of your antivirus to disable certain restrictions or allow this new equipment.
Still in the field of quick and easy diagnostics, it may be worthwhile trying to reinstall the USB port controller drivers . The operation is relatively simple for the one who has some notions in this field. It varies depending on the version of the operating system but stays within two to three clicks in the right place in the device manager.
More elaborate rules for handling hard disks
There is a tool, the disk manager , which allows you to manage the disks and in particular to format them. Generally this operation is not necessary but it can solve certain situations. The formatting of the hard disk is to configure it so that it can communicate correctly with Windows and exchange the information on the files and data contained. This step requires not to be frightened by acronyms like FAT32 or NTFS and to understand the notion of partition.
The formatting of a hard disk by mistake is not recoverable if there is no data backup. This is an operation that erases all existing data and can have dramatic consequences if it is incorrectly applied to the wrong drive.
It also happens sometimes that a change of letter like (D 🙂 or (E 🙂 or (F 🙂 miraculously solves the blocking. The disk will appear in the list of resources on your PC and the conflict is over.
Useful information for external hard drives
An external hard drive usually plugs into a USB port. There are two types corresponding to two different generations: 2.0 and 3.0 . The data rates are ten times faster with the latest generation, so you have to favor USB 3.0 ports to fully enjoy the power of the hard disk . The 2.0 ports still exist on recent computers to ensure compatibility with older equipment. This helps prevent one of our older external hard drives from being recognized by our operating system after acquiring a new computer .
When the storage space required is not very high, USB sticks are an interesting alternative to external hard drives. Everything is electronic and there is more mechanics with platters that turn at speeds of hell!